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Troubleshooting failed payments

Updated over a week ago

If your payment didnโ€™t go through, itโ€™s usually a simple issue.


โšก TL;DR

Most failed payments are caused by bank restrictions or incorrect card/crypto details. Try again or contact support.


๐Ÿ” Common Causes

  • โŒ Bank declined the transaction (anti-fraud)

  • โŒ Incorrect card details

  • โŒ Insufficient funds

  • โŒ Wrong crypto network selected


โœ… Fixes

  • Call your bank and authorize the transaction

  • Try another payment method (card/crypto/local)

  • Contact Atmos Support for a help

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