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Why can't I log in to my account?

Updated over a week ago

Login issues are common and usually easy to fix. Most errors come from wrong credentials or server selection.


⚡ TL;DR

  • Check server name

  • Check login & password

  • Check internet/firewall


🚨 Common Issues

  • Invalid Account → Wrong server

  • Authorization Failed → Wrong login/password

  • No Connection → Internet / firewall blocking MT5


✅ Fixes

  • Confirm you’re on Atmos Global (MT5) server

  • Copy/paste login credentials exactly

  • Reset password in Dashboard if needed

  • Disable firewall/VPN temporarily

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